... ) Responsibilities: Provides technical support to staff and residents in multiple sites ... completed efficiently and timely. Interfaces with IT staff, service providers, or related technical ...

... appropriate systems for staff education and preparedness. Follow up with customers to ensure issue resolution ... with Bomgar Remote application. Familiarity with Intune/Microsoft Authenticator. Mobile device support ...

... Primary Duties Full time remote Open tickets and troubleshoot issues in an effort to achieve first call ... tasks/projects as assigned. Strong and consistent communication with internal staff as well as with ...

... , mailing equipment, audiovisual equipment, workstation equipment, and staff laptops • Submit tickets to ...

... and peripherals • Support mobile devices and ensure secure connectivity for remote users ... staff • Develop and deliver training sessions for end-users on new technologies and best practices ...