... Customer Service skills to not only resolve customer issues, but also show understanding and empathy to ... with assistance in problem resolution by providing answers and troubleshooting for our customer base by ...

... of the service chain. Who You'll Work With?The Global Technical Center Americas provides both ... also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software ...

... of the service chain. Who You'll Work With?The Global Technical Center Americas provides both ... also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software ...

... distributed elements of the service chain. Who You'll Work With? The Global Technical Center Americas ... Americas are also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting ...

... service provider or data center environments and provided Remote Customer Support • You are work ... critical customer issues/problems. Using a vast number of resources provided to identify and resolve issues ...

... , chat and email Build groundbreaking customer service experiences, creating more promoters ... Documents & shares knowledge to improve team performance and customer self-service Multi-tasks ...

... possible customer experience. Our success is validated through excellent financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. You will be part of ...

... distributed elements of the service chain. Who You'll Work With? The Global Technical Center Americas ... guides in GTC Americas are also evolving - to customer-centric, software-knowledgeable innovators ...