... . Provide technical support to end-users and resolve helpdesk tickets in a timely manner ... security settings and streamline user experience. Support and maintain Microsoft Exchange ...

... industry and technical expertise to deliver effective solutions to clients. Other position responsibilities ... design (including scenario design, flow mapping), prototyping, testing, training, and defining support ...

... vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your teammates and offer world class support. Responsibilities ...

... technical support services. Provides project management services and support. Follows IT project management protocol. Advocates user perspective and focuses on ensuring a comprehensive support plan and ...

... OS and Application security patches in an expeditious manner Supervise technical staff ... Shift work may be required to support real-world or contingency operations Some travel may ...

... problems, and assessing the impact of issues. Provide documentation and technical specifications to IT ... architecture for an enterprise Kubernetes infrastructure to support a CI/CD pipeline. Perform or delegate ...