-
IBM
-
Heredia,
Costa Rica
...
knowledge to customers
Required Technical and Professional Expertise
Passion for customer care and customer satisfaction
Previous experience in a customer facing technical support role
...
-
IBM
-
Heredia,
Costa Rica
...
world-wide customer support team for IBM Compilers for Enterprise Systems group in IBM z Systems.We are ... the ability to communicate action plans to the customer or IBM representative as appropriate
...
-
IBM
-
Heredia,
Costa Rica
...
world-wide customer support team for IBM Compilers for Enterprise Systems group in IBM z Systems. We are ... the ability to communicate action plans to the customer or IBM representative as appropriate
...
-
IBM
-
Heredia,
Costa Rica
...
and resolve issues
Collaborate with internal teams to ensure comprehensive customer support ... or complex tasks into smaller and manageable steps
Experience working in a customer-facing role
...
-
IBM
-
Heredia,
Costa Rica
...
in the following:
*Own customer relationships and technical solutions on large scale ... members, and contributing to high customer satisfaction.
Required Technical and Professional
...
-
IBM
-
Heredia,
Costa Rica
...
Communicating updates and action plans to customer or IBM representative via the support portal, phone and email ... frequency SLA and continuously improve the response and resolution time to maintain high customer
...
-
IBM
-
Heredia,
Costa Rica
...
Communicating updates and action plans to customer or IBM representative via the support portal, phone and email ... frequency SLA and continuously improve the response and resolution time to maintain high customer
...
-
IBM
-
Heredia,
Costa Rica
...
Communicating updates and action plans to customer or IBM representative via the support portal, phone and email ... frequency SLA and continuously improve the response and resolution time to maintain high customer
...
-
IBM
-
Heredia,
Costa Rica
...
customer issues in a fast paced, ever changing, and complex environment. Directly responsible for providing ... software. The complexity of customer issues is advanced, and a moderate amount of guidance will need to be
...
-
Amazon
-
Heredia,
Costa Rica
...
of a team working to operate, scale, and invent to support business success and growth. Your work will have a direct impact on the customer experience and stakeholder trust. Expect fun, a learning
...
-
CommScope, Inc.
-
Other,
Costa Rica
...
varied networks. It offers dedicated engineering and Customer Service and Support resources to our ... , venues, service providers and more.
The Team
Ruckus Networks Customer Support
...