... Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our ... various customer groups. Assist in shaping intricate product and program strategies based on customer ...

... Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our ... various customer groups. Assist in shaping intricate product and program strategies based on customer ...

... resolution within published goals using the knowledge base, product documentation, and using troubleshooting ... gain knowledge of specific product areas within our core technologies and/or applications. Prior ...

... Job Description As a member of the Support organization, your focus is to deliver post-sa ...

... technical and non-technical customer issues including, but not limited to: product compatibility and configuration, support entitlements and validation, electronic support troubleshooting and product availability ...

... problem resolution within published goals using the Knowledge Base, write product documentation, use Web ... : product compatibility and configuration, license reconciliation, support entitlements and validation ...