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Oracle
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San Juan, Puerto Rico
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in program management, preferably within customer support, incident management or service operations ... Job Description
The vision of Oracle Analytics Service Excellence is to enable our products
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Cayuse Holdings
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San Juan, Puerto Rico
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Indian Reservation
Responsibilities
The Support Services Project Manager/Specialist manages the ... Referral (https://careers-cayuseholdings.icims.com/jobs/1694/support-services-project-manager-specialist
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Red River
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San Juan, Puerto Rico
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clear, and service restoration or mitigation occurs as quickly as possible. The Global Incident Manager ... Red River is seeking a Global Incident Manager with an active Secret Clearance to join our growing
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Baylor Scott & White Health
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San Juan, Puerto Rico
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JOB SUMMARY
The Sr. Incident Response Engineer will take on the lead cyber security incident ... leading the incident response capabilities of the organization by developing and improving runbook
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NUC University
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San Juan, Puerto Rico
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defined in HD Skill Levels 2 & 3. Service Desk support is the single point of contact for end users, which ... ; determine if on-site support, IT Service Owner, or vendor is appropriate; prioritize each call, and escalate
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KPMG
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San Juan, Puerto Rico
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:** Business Support Services
Area of Interest:
State: PR
City: San Juan ... incident response activities, associated with operations that provide up to 24x7 coverage; identify
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Marriott
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San Juan, Puerto Rico
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**
Provide infrastructure support for priority incidents as directed by US/Canada Incident Commander.
Collaborates through the incident with key team members (network, application, etc.) to engage service
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Humana
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San Juan, Puerto Rico
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, Incident and Event Management Engineer drives technical support teams to recover services during periods of service disruption or outages to key technology platforms/applications. The Senior Problem, Incident and
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Marriott
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San Juan, Puerto Rico
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) services to incident response personnel as well as operational monitoring of these critical services. A ... engineering and automation services effectively support our partners in Cybersecurity Operations
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SHI
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San Juan, Puerto Rico
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Job Summary
The ASG MSP Service Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of customer service
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Oracle
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San Juan, Puerto Rico
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customers, and multiple interfaces
Meet service level agreements for production support response and ... service level agreements for production support response and resolution.
Experience with Oracle EBS
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PwC IT Services Co.
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San Juan, Puerto Rico
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and service level agreements for the teams support/assignment queue in ServiceNow.**
This is ... **Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
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Trellix
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San Juan, Puerto Rico
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Job Title:
MDR Operations Manager
Role Overview:
The Strategy & Services team ... programs and service delivery. We are nimble, work quickly, and adapt. We span all aspects of the business
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Oracle
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San Juan, Puerto Rico
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Experience in program managing cloud operations support for large-scale cloud service provider ... Flexibility, the Compute service builds scaling solutions for a global customers base across the breadth of
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Evertec Group, LLC
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San Juan, Puerto Rico
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, facilitate testing, verify data accuracy, and ensure correct counts.•Handle incident management through the Service Desk.•Track team tasks using JIRA.•Manage file operations, including transfer testing, updates
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Public Partnerships LLC
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San Juan, Puerto Rico
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Duties & Responsibilities:
Acts as project manager and communication liaison for ... capabilities and perspectives.
Influences and impacts by being skilled in building support for ideas
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Liberty Latin America
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San Juan, Puerto Rico
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documentation of processes.
People support to include processing status changes, accident/incident report ... /incident, OSHA forms are properly completed.
Complete various projects specified to support the
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Banco Popular Puerto Rico
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San Juan, Puerto Rico
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.
Essential Duties and Responsibilities
• Ensure each incident is analyzed, diagnosed and root ... are reported, documented and solve.
• Report the issue, status and diagnosis.
• Support
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ASM Global
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San Juan, Puerto Rico
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include risk and loss management, support workplace safety and fire systems. Also has to find, report ... fire hazard.
Write comprehensive incident reports and conduct thorough investigations if
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Cayuse Holdings
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San Juan, Puerto Rico
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, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian ... .**
**Ensure seamless integration of Discovery data with other ServiceNow modules such as CMDB, Incident
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Marriott
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San Juan, Puerto Rico
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incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and ... , and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and
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Cayuse Holdings
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San Juan, Puerto Rico
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** Customer Service/Support
Position Type Full-Time Hourly Non Exempt
Remote _Yes ... **
The Service Desk Agent provides customer service solutions within service level agreements using
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Oracle
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San Juan, Puerto Rico
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analytics. We are the Service Excellence PM organization within Oracle Analytics, responsible for innovating, building, and supporting the service management capabilities that enable our products.
Our vision is to
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Cayuse Holdings
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San Juan, Puerto Rico
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systems, customer support or IT support.
Experience with ServiceNow IT Service Management System ... Service/Support_
Position Type Full-Time Hourly Non Exempt
Remote Yes
**Clearance
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Rocket Software
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San Juan, Puerto Rico
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resources, perform processes and services, and support Rocketeers to agreed-upon service levels ... Description Summary:**
As the Manager of IT End User Experience (EUX) with Rocket Software, you are part
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Oracle
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San Juan, Puerto Rico
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as: Incident Management, Change Management, Ticketing Systems (Jira, Service Desk), Service Level ... diverse fleet.
We develop tools and systems that directly support cloud infrastructure and empower
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Marriott
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San Juan, Puerto Rico
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.
• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident ... (makes recommendations for improvement), electronic key system and manager on duties responsibilities
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SHI
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San Juan, Puerto Rico
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the Manager of ASG Engineering role in the ASG Product & MSP department, this remote position requires ... , but not limited to:
Build, implement and support a wide range of solutions using platform
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Cayuse Holdings
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San Juan, Puerto Rico
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/functions including:
CMDB
Incident
Problem
Change
Service Catalog
Service ... , HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian
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Oracle
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San Juan, Puerto Rico
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availability and performance
to deliver premier customer service
to provide support services for ... and support of network fabric and systems through a combination of a deep level understanding of
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