... with guests to obtain feedback on product quality and service levels; effectively responding to and ... promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service ...

... improvement and a passion for providing service. • Understands employee and guest satisfaction results ... 's service culture. • Provides excellent customer service by being readily available/approachable for ...

... motivation, empowerment, teamwork, continuous improvement and a passion for providing service ... Experience** • Understands the brand's service culture. • Provides excellent customer service ...