... recommendations to management for process improvement Participate in systems testing and validation for various operations systems Work directly with other teams or business units as a subject matter ...

... staffing, training, schedule adherence, etc. Compile information, interpret data, and take appropriate ... escalations. Act as liaison between Call Center Operations and Business Analyst team relative to call ...

... Information Systems Authority (DISA), vulnerability assessments, Information Assurance Vulnerability ... information assurance data to a wide variety of Government audiences Must have excellent oral ...