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Caterpillar, Inc.
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Peoria, Illinois
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Go To Market of new digital solutions driving dealer and customer adoption
Support dealer digital sales and marketing plan development
Gather Voice of Dealer and Voice of Customer to identify
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Caterpillar, Inc.
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Peoria, Illinois
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business with a customer-oriented mindset. This individual will have high visibility to our Division CFO
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Caterpillar, Inc.
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Peoria, Illinois
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Customer focus : Ability to adapt training approaches to different learning styles and audience needs
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Caterpillar, Inc.
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Peoria, Illinois
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aftermarket growth strategy. Dependencies address gaps with Product (physical and digital) and Service ... with a customer back focus
Provide guidance & support project execution and help remove barriers
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Caterpillar, Inc.
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Peoria, Illinois
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expansive Dealer Network to improve service delivery & support.
Stay current with all digital products ... training materials.
Provide digital product and application support to internal product and service
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Caterpillar, Inc.
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Peoria, Illinois
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Career Area:
Finance
Job Description:
**Your Work Shapes the World at C
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Caterpillar, Inc.
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Peoria, Illinois
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Career Area:
Finance
Job Description:
**Your Work Shapes the World at C
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Caterpillar, Inc.
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Peoria, Illinois
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feeding the commercial strategy to the product group representing the voice of the customer and ... (PINS) trends, industry outlook, demand fluctuation and basic customer requirements.
Consult with
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Caterpillar, Inc.
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Peoria, Illinois
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management
Proactively interacting with internal customers to develop, understand and manage customer
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Caterpillar, Inc.
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Peoria, Illinois
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Experience): Knowledge of customer service priorities and ability to utilize tools and techniques for ... .
External contacts may include various suppliers, service providers, and software vendors
The skills
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Caterpillar, Inc.
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Peoria, Illinois
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, supporting, and improving key processes including Aftermarket Dealer Target Setting, Cat Digital Customer ... sales teams, distribution and service teams, as well as business resources to ensure key metrics target
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Caterpillar, Inc.
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Peoria, Illinois
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goals including customer satisfaction, continuous improvement, and reoccurring revenue, timeliness ... initiative to research and apply new methods and digital technologies to exceed customer expectations
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Caterpillar, Inc.
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Peoria, Illinois
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, driving an improved and consistent eCommerce customer experience.
**What You Will Do
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Caterpillar, Inc.
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East Peoria, Illinois
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Additional Info :
Up to 10% travel to the Tucson Proving Grounds (TPG) and customer job sites
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Caterpillar, Inc.
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Peoria, Illinois
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industry trends and collect voice of the customer and voice of the business to propose ideas for business ... issues, market dynamics, market service needs and the company position in the industry by securing a
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