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Operations Manager Jobs in Costa Rica

  • Program Manager, CS Operations Wondery, Wondery

    Amazon - Heredia, Costa Rica
    ... response times, issue resolution, and other key metrics Manage and mentor our L4 Customer Service ... to customer inquiries Design and deliver reports on customer service metrics, trends, and issues ...

  • Operations Manager

    Support Services Group - Heredia, Costa Rica
    ... the programme, ensuring smooth and efficient functioning to meet the client's customer service objectives. You will lead a team of customer service representatives, monitor performance metrics, implement ...