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City of Reno, NV
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Reno, Nevada
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Direct customer service call center.
Principles of lead supervision and training.
Office procedures ... Lead Citizen Service Representative
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City of Reno, NV
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Reno, Nevada
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lead level class in the Service Writer series. Positions at this level are distinguished from other ... responsible experience in scheduling and writing service repairs including some lead supervisory
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City of Reno, NV
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Reno, Nevada
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evaluation.
Principles and practices of effective customer service.Principles and procedures of record ... .
Lead, organize, and review the work of assigned staff, including the provision of customer services
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City of Reno, NV
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Reno, Nevada
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process and provide training for assigned staff.
Provide a high level of customer service on the ... of subordinate temporary staff and participate, plan, organize and lead appropriate activities for
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City of Reno, NV
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Reno, Nevada
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customer service to all visitors and callers.
Receives and welcomes all visitors to the Reno ... :
Practices, principles and techniques of effective customer service.
Operational characteristics
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City of Reno, NV
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Reno, Nevada
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Technician I staff; and provides training, technical assistance and excellent customer service to end user ... software; maintain detailed installation and upgrade records.
Respond to customer service requests
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City of Reno, NV
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Reno, Nevada
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principles and practices of urban planning.
Principles and practices of effective customer service ... regulations.
Customer relations methods and techniques.
Ability to:
Lead, organize, and review
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City of Reno, NV
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Reno, Nevada
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solving and performance of a high level of customer service. Programs may include customer activities ... .
Provide a high level of customer service by telephone, in person and through the development of
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City of Reno, NV
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Reno, Nevada
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aquatics and customer service.
Basic principles of supervision.
Basic first aid and CPR methods and ... swimming, diving, and water safety classes.
Lead and instruct employees on the duties of facility
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City of Reno, NV
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Reno, Nevada
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municipal budget preparation and administration.
Principles and practices of effective customer service ... permits and customer service.
Understand the organization and operation of the City and of outside
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City of Reno, NV
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Reno, Nevada
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customer service between IT and the client base. This classification must exercise reasonable initiative ... improve the quality of customer service and technical service provided to the help desk customers. This
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City of Reno, NV
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Reno, Nevada
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customer service activities.
Research and compile information on programs and facilities ... principles and practices, including aquatics and customer service.
Basic principles of supervision
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City of Reno, NV
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Reno, Nevada
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service programs.
Principles and practices of public relations and customer service.
Methods and ... equitable customer service to individuals from a broad range of backgrounds.
Gather and analyze
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City of Reno, NV
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Reno, Nevada
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general supervision, develop, plan, organize, supervise, lead and evaluate comprehensive adaptive ... other service areas within the recreation division. Implements program guidelines and procedures
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City of Reno, NV
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Reno, Nevada
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public safety and provides customer service, information, and interpretive services to park users and the ... .
Principles and practices of public relations and customer service.
Principles and procedures of record
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City of Reno, NV
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Reno, Nevada
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. Principles, trends, methods, and techniques used in customer service, public relations, public information ... techniques of public relations and public information.
Methods and techniques of customer service
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City of Reno, NV
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Reno, Nevada
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support of assigned area; ensures superior customer service, work quality, and adherence to established ... , and performance evaluation.
Practices, principles, and techniques of effective customer service
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City of Reno, NV
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Reno, Nevada
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of effective customer service.
Provide responsible staff assistance to the Director of Parks ... practices of public relations and customer service.
Principles of supervision, training, and
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City of Reno, NV
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Reno, Nevada
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of effective customer service.
Provide responsible staff assistance to the Director of Parks ... therapeutic recreation program.
Principles and practices of public relations and customer service
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City of Reno, NV
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Reno, Nevada
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implement a department-wide training recommendation plan; work together with the customer service committee ... and educate Reno Police Department staff regarding customer service and victim responsiveness and
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City of Reno, NV
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Reno, Nevada
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Oversee the operations of assigned section; provide effective customer service.
Supervise the ... relations, marketing, and customer service.
Basic principles and practices of accounting.
Principles
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City of Reno, NV
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Reno, Nevada
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level of customer service. Tasks may include providing assessment, intervention, instruction ... inclusion service development.
Minimum Qualifications
The following
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City of Reno, NV
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Reno, Nevada
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techniques used in customer service, public relations, public information, and program education and ... service area; provides sound, professional recommendations for action and significant assistance in policy
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City of Reno, NV
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Reno, Nevada
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those set forth below to address business needs and changing business practices.
Lead, plan ... assistance to contractors, developers, engineers, and the general public by telephone, at the service counter
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City of Reno, NV
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Reno, Nevada
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administration.
Mathematical principles.
Customer service and public relations methods and techniques ... Secretary - Non Civil Service
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City of Reno, NV
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Reno, Nevada
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administration.
Mathematical principles.
Customer service and public relations methods and techniques ... Secretary - Civil Service
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City of Reno, NV
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Reno, Nevada
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, trends, methods, and techniques used in customer service, public relations, public information, and ... lead cross-functional project teams, including stakeholders from various departments and external
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City of Reno, NV
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Reno, Nevada
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customer service, public relations, public information, and program education and promotion.
English ... , objectives, deliverables, timelines, budgets, and resource allocation.
Coordinate and lead cross
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City of Reno, NV
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Reno, Nevada
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justice, or a related field.
Experience:
Five years of customer service/customer contact ... and hearing impaired systems, on-line reporting system, and Reno Direct citizen service requests
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City of Reno, NV
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Reno, Nevada
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Principles of business letter writing and basic report preparation.
Customer service techniques ... responsibilities specific to area of assignment; researches and recommends new service delivery methods, policies
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