Head Pool Operator

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Class Title

Head Pool Operator

Class Code

9563

Salary

$3,832.40 - $5,245.07 Monthly

• Definition

• Benefits

Classification Description Summary

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

Under general supervision, responsible for overseeing and coordinating the operation of a large aquatic facility, by working with the Recreation Manager in scheduling and supervising employees, maintaining the building, grounds, equipment and aquatic programs. Conduct lifeguard and water safety training classes and perform supervision duties for subordinate temporary staff.

Essential Functions

Oversee and coordinate aquatic facility operation and programs.

Assist in the development of aquatic policies, procedures, goals and objectives,

including safety policies.

Enforce policies, rules, regulations, and ordinances governing the conduct of patrons and staff.

Inspect facilities and equipment to ensure proper maintenance and safe conditions.

Supervise and perform facility maintenance and cleaning duties.

Instruct and oversee swimming, diving, and water safety classes.

Conduct a variety of aquatic trainings.

Provide lead supervision responsibilities, prioritize assignments, create work schedules and verify hours worked for assigned staff.

Responsible for all customer service activities.

Research and compile information on programs and facilities.

Create documents for program and facility using Microsoft Office (Word, Excel, Power Point) and other Department software.

Compile and maintain registration and payment records.

Compile and maintain attendance and patron usage records.

Compile and maintain revenue and expense reports.

Answer telephone, greet customers and refer to appropriate staff.

Maintain files and an orderly office, front desk and staff areas.

Reconcile cash reports and prepare bank deposits for programs and facility.

Perform related duties as required.

Minimum Qualifications

Knowledge of:

Reading, writing, basic math and verbal communication skills.

General recreation principles and practices, including aquatics and customer service.

Basic principles of supervision.

Basic first aid and CPR methods and techniques.

Lifeguard training and emergency response procedures.

Ability to:

Recognize and respond effectively in emergencies.

Respond to requests and inquiries from employees and the general public.

Understand and follow oral and written instructions.

Make sound decisions and use good judgment.

Work in team based environment to achieve common goals.

Communicate clearly and concisely, both orally and in writing.

Understand and follow oral and written instructions.

Present a positive role model and interact effectively with people.

Establish and maintain effective working relationships with those contacted in the course of work.

Meet physical requirements to safely and effectively perform assigned duties.

Education and Experience:

• Completion of a high school diploma or equivalent.

• Two years of paid recreation experience.

Required Licenses and Certificates:

• Must possess a valid driver's license or otherwise demonstrate the ability to independently get to and from multiple work locations as required.

• Currently possess or have the ability to obtain Lifeguard Training, First Aid & CPR Certifications, and Certified Pool Operator (CPO) within six months of hire date. This certification has been found to be in line with the education and experience required to effectively complete the tasks associated with this position.

Preferred Qualifications

Two years of coursework from an accredited college or university.

Certifications: Water Safety Instructor Trainer; Lifeguard Training Instructor.

Supplemental Information

Working Conditions:

Convey and exchange verbal and written information. Requires manual dexterity and sufficient strength and stamina to perform sustained physical activity such as bending, stooping, kneeling, running, swimming and crouching; ability to walk and stand for prolonged periods of time; requires ability to lift up to 50 pounds; requires ability to work outdoors in a variety of weather conditions including extreme heat, cold, wind and dust; exposure to noise.

May come into contact with swimming pool chemicals.

May work evenings, weekends, and holidays.

Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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