... Description A member of the hotel executive team, The Director of Sales & Marketing has direct oversight of ... quality product delivery and customer satisfaction. • Collects proper payment for events/contracts ...

... product quality and service levels. • Meets with guests to obtain feedback on quality of product (e ...

... business objectives. As Area Director of Sales and Marketing and an Executive Committee member, develops ... improvement. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality ...