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IQVIA
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Durham, North Carolina
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, quality, compliance, utilization, and realization metrics.
• Provide support for customer service ... JOB OVERVIEW
Provide management and service delivery excellence of (Clinical Event
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IQVIA
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Durham, North Carolina
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work; handles criticism well and learns from it
Excellent customer service skills and demonstrated ... Clinical services within a project to achieve customer satisfaction. Focus is on leveraging clinical
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IQVIA
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Durham, North Carolina
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work independently
• Exceptional customer service skills
• A strong sense of urgency and the ... Team which comprises of meeting planners, customer success managers, compliance specialists and tech
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IQVIA
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Durham, North Carolina
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related challenges and to achieve exemplary customer service.
• Participate and may lead corporate or
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IQVIA
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Durham, North Carolina
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needs and challenges of each customer.
In partnership with Indication-Specific Medical Strategy ... .
Support preparation of customer and bid defense meetings, e.g. training and preparation of the assigned
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IQVIA
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Durham, North Carolina
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challenges and to achieve exemplary customer service.
• Participates in corporate or organizational ... include review of written materials, soliciting internal and external customer feedback, and review of
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IQVIA
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Durham, North Carolina
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We are seeking an Associate Principal Scientist to join Q² Solutions, IQVIA’s laboratory busin
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IQVIA
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Durham, North Carolina
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, such as data licensing, advisory and consulting, software-as-a-service, and professional service
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IQVIA
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Durham, North Carolina
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We are seeking a Team Lead - Laboratory Operations to join Q² Solutions, IQVIA’s laboratory bu
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IQVIA
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Durham, North Carolina
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, maintaining action plan procedures, and adhering to service standards.
• Responsible to support, organize
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IQVIA
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Durham, North Carolina
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Join us on our exciting journey!
IQVIA™ is The Human Data Science Company™, focused on us
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IQVIA
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Durham, North Carolina
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record in developing customer-centric solutions as a service provider
Proven ability to translate ... the customer” and translating that into short and long-term product roadmaps with relevant revenue
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IQVIA
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Durham, North Carolina
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Developing relationships with both IQVIA traditional customer base and non-traditional/new customers and ... ' organizations.
Identifying and responding to customer needs, defining potential opportunities, and
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IQVIA
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Durham, North Carolina
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prioritize, schedule and organize.
Self-motivated with excellent customer service skills.
IQVIA ... customer satisfaction.
As required, may participate in contract negotiations.
Interacts with
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IQVIA
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Durham, North Carolina
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.
Contribute to enhanced customer service through timeliness and quality of communications and deliverables ... SUMMARY**
The Client Services Director is responsible for optimizing the customer relationship with
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IQVIA
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Durham, North Carolina
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exemplary customer service.
• Participates in corporate or organizational departmental quality or process
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IQVIA
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Durham, North Carolina
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Associate Principal, Epidemiology and Drug Safety, Real World Evidence
Remote; candidates
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IQVIA
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Durham, North Carolina
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Job Overview
Support all phases of inventory, coordinating the efficient and controlled flow of m
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IQVIA
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Durham, North Carolina
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in a client / server environment, to restore service and/or identify and correct core problem
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IQVIA
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Durham, North Carolina
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establish rapport with a wide range of people
Business experience a plus
Customer service skills ... . The Clinical Trial Educator will provide in-service presentations with the goal to increase patient
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IQVIA
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Durham, North Carolina
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opportunities within their customer accounts.
Essential Functions
Manage staff in accordance ... development program to maximize organization growth.
Continuously monitor status of Customer Account
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IQVIA
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Durham, North Carolina
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customer relationships to close deals.
Sells specific products that may require technical or ... the service approach for the client.
Identifies and pursues sales leads; makes sales calls and
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IQVIA
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Durham, North Carolina
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customer relationships to close deals.
Sells specific products that may require technical or ... the service approach for the client.
Identifies and pursues sales leads; makes sales calls and
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IQVIA
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Durham, North Carolina
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Customer-Focused.** You have opinions about how users will use the product, and what problem they might
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IQVIA
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Durham, North Carolina
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the “voice of the customer” in the definition, development and delivery of service requirements ... -to-day customer engagement activities to meet or exceed client expectations and company objectives
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IQVIA
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Durham, North Carolina
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Functions**
Formulates and administers customer service policies and develops long-range plans for continuous improvement in customer service.
Meets or exceeds assigned revenue and profit targets by
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IQVIA
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Durham, North Carolina
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customer account
Serve as Project Manager for single service DM projects, including financial tracking ... guidelines.
Excellent communication, interpersonal, customer service, and teamwork skills
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IQVIA
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Durham, North Carolina
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relationship at key accounts to ensure a high level of customer satisfaction with product/service offering ... high level of stress tolerance
Excellent communication, interpersonal and customer service skills
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IQVIA
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Durham, North Carolina
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Leadership:** Uphold service excellence at the study level, acting as an escalation point for queries and ensuring vendors meet our high standards of quality and service.
**Risk Management Guru
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IQVIA
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Durham, North Carolina
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Excellent customer service skills
Excellent communication and interpersonal skills
Basic knowledge ... Director in developing department strategy and team building; to ensure a high standard of service to
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