... : • Support local and field users through troubleshooting and resolving technical issues. • Respond to ... . • Independently investigate and implement solutions to technical problems. • Provide IT support for a variety ...

... reported by staff members • Support the team with technical research recommendations to enhance the ... efficiently handle incident resolution and provide expert technical guidance. You'll be the first point of ...

... Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support ... . Responsibilities: • Serve as the first point of contact for customers seeking technical assistance over the ...

... Desk Analyst, you will be responsible for solving technical problems and helping customers navigate ... . Responsibilities: • Assist customers in resolving technical issues with a focus on customer service and ...

... product specifics and create replicas • Ensure all technical drawings and specifications are accurate ... AutoCAD is essential. • Proven experience as a Help Desk Analyst or similar role in IT support ...

... function is within the IT industry, providing direct assistance to users on a variety of technical issues ... : • Provide end-user support for a wide range of hardware and software issues. • Utilize MS Office 365 ...