... customer service and technical support for computer systems, hardware, and software. You will respond to ... appropriate systems for staff education and preparedness. Follow up with customers to ensure issue resolution ...

... of failed store systems hardware that has been escalated by first and second level support teams. It ... failed store systems hardware • Monitor and respond to assigned service now incidents in a timely ...

... access across multiple systems • Assisting end-users with IT-related training and education • Implementing and maintaining security measures to protect IT systems and data • Managing daily backups and ...