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AbbVie
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Chicago, Illinois
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high volume call center support and best in class customer service to patients and health care ...
Previous experience in a call center environment, healthcare office, corporate setting, or healthcare
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AbbVie
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Chicago, Illinois
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patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies ... -call plan using SMART objectives and execute post-call evaluation in order to continuously improve
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AbbVie
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Chicago, Illinois
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patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies ... objectives.
Create pre-call plan using SMART objectives and execute post-call evaluation in order to
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AbbVie
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North Chicago, Illinois
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of customer service / call center experience required
Specific language skills requirement depending on the center location
Strong customer service and interpersonal skills
Familiar
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AbbVie
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North Chicago, Illinois
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/ call center experience required
Professional working proficiency in Italian (Written & Spoken
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AbbVie
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Chicago, Illinois
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telephony application (Five9) to ensure the flow of telephone call volumes. Conduct regular reviews agent ... degree is preferred.
2+ years of Workforce Management experience or 4+ years of related call
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AbbVie
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North Chicago, Illinois
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, strong core insurance (Medical and Pharmacy Benefit) knowledge
Previous leadership in a call center, integrated health care provider, managed care, or healthcare insurance setting desired
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AbbVie
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North Chicago, Illinois
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/ call center experience required
Professional working proficiency in Spanish (Written & Spoken
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AbbVie
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North Chicago, Illinois
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/ call center experience required
Professional working proficiency in French (Written & Spoken
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AbbVie
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North Chicago, Illinois
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experience in a call center, large physician, managed care, or healthcare insurance setting desired
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AbbVie
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Chicago, Illinois
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Company Description
AbbVie's mission is to discover and deliver innovative medici
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AbbVie
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North Chicago, Illinois
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Center (GRC) is a center of excellence for bioinformatics, functional genomics, and human genetics. The
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