... • Comprehensive understanding of business systems • Experience with CRM and databases • Proficiency in AB ... • Experience in creating Business Requirement Document • Understanding of Claim Administration • Ability ...

... . Responsibilities: • Lead the creation of business requirements including problem statements, user story ... . • Support user acceptance testing and provide functional/application expertise within the assigned function ...

... integration and custom solutions requested by the business. • Providing end-user training on third-party ... , issue tracking, and project management. • Experience in Customer Relationship Management (CRM ...