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TEKsystems
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Austin, Texas
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to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and ... and process inefficiencies
Working with limited supervision in a customer-facing service role
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SHI
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Austin, Texas
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Job Summary
The ASG Service Desk Analyst II will serve as an ambassador and subject ... ://careers-shi.icims.com/jobs/17148/asg-service-desk-analyst-ii/job?mode=apply&apply=yes&in_iframe=1&hashed
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TEKsystems
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Austin, Texas
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management
• Required Experience: 2+ years of experience working in a service desk or customer service ... an in-house trainer.
Skills:
Help desk, Support, Help desk support, Troubleshooting, Service
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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resolving service support requests transitioned to the Tier 2 and Tier 3 Help Desk including triaging ... request backlog, planning and overseeing the service request process. The Help Desk Maintenance and
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Marriott
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Austin, Texas
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customer inquiries per department policy.
Creates and updates Help Desk incident or service tickets as ... resolution for the supported Marriott business applications in the Service Desk portfolio.
Acts as
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HCA Healthcare
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Austin, Texas
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Service Desk or other division or facility service resources, and leadership of new module/application ... matter expert to resolve incidents or fulfill requests received from the division Service Desk or other
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Cayuse Holdings
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Austin, Texas
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incidents working with the the Service Desk and Desktop support teams
Oversee incident documentation ... , and accelerated time to market.
Primary Focus
The ITSM Incident Response Analyst will have
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Cayuse Holdings
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Austin, Texas
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to and resolve issues focusing on the Microsoft environment and AWS
Support Service Desk and ... and accelerated time to market.
Primary Focus
The Desktop Analyst Provide day-to-day
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Accenture
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Austin, Texas
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work:**
Our growing TMT Team is seeking a Microsoft Business Analyst with strong communication ... business analyst advising the customer on best practices for configuring Dynamics and TMT
Coach
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LEGISLATIVE BUDGET BOARD
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AUSTIN, Texas
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analysts. Review and edit fiscal notes. May serve as lead analyst and writer on selected fiscal notes ... directors and staff, agency contacts, and LBB analyst and management).
- Ensure that fiscal notes are
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STATE COMPTROLLER OF PUBLIC ACCOUNTS
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Austin, Texas
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principles as part our Service Desk structure is required. These classes are in addition to, and do not ... commitment to public service.Personal development opportunities are strongly encouraged through available
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STATE COMPTROLLER OF PUBLIC ACCOUNTS
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Austin, Texas
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certification
Help Desk Analyst Certification
Control M Certification
Microsoft Certification
In this role you ... employees and take very seriously our collective commitment to public service.Personal development
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STATE COMPTROLLER OF PUBLIC ACCOUNTS
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Austin, Texas
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enable resources to practically apply the principles as part our Service Desk structure is required ... take very seriously our collective commitment to public service. Personal development opportunities are
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HP Inc.
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Austin, Texas
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, Remarketing Reporting, and SQL Database Management.
Oversee Lease Desk Analyst responsibilities as the ... disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status
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Oracle
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Austin, Texas
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professional attitude toward customers at all times.
Experience with a support service desk tool preferred, but not required
Report and track customer calls and issues using a support service desk tool
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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Analyst V and team members by conducting data analysis, data validation, quality assurance of desk review ... collected from DPP Medicaid Cost / Accountability Reports to ensure desk reviews are conducted in accordance
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RAILROAD COMMISSION OF TEXAS
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Austin, Texas
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require follow-up.
Verifies compliance with specific requirements by conducting desk and/or on-site ... ; customer service;preparing concise and accurate reports and recommendations.
Ability to communicate with
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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Job/Position DescriptionFinancial Analyst IIIPerforms advanced (senior-level) financial monitoring ... ensure timely completion, and performs final review and/or approval of onsite and desk review reports
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UNIVERSITY OF TEXAS AT AUSTIN
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Austin, Texas
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submit for processing by requested deadlines.Provides electronic desk access (DEFINE) for UTPD employees
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UNIVERSITY OF TEXAS AT AUSTIN
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Austin, Texas
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resolve issues.Effectively works with customers, Service Desk and Technical Services personnel.Forms ... service skills for medical providers, faculty, and staff by answering questions and resolving computer
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UNIVERSITY OF TEXAS AT AUSTIN
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Austin, Texas
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vendor to resolve issues as needed.Effectively works with customers, Service Desk and Technical Services ... Provide desktop support and technical assistance using strong interpersonal and customer service
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UNIVERSITY OF TEXAS AT AUSTIN
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Austin, Texas
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resolve issues.Effectively works with customers, Service Desk and Technical Services personnel.Forms ... service skills for medical providers, faculty, and staff by answering questions and resolving computer
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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, Managed Care Nurse Analyst, is a senior level position that reports to an Acute Care Utilization Review ... with Texas Medicaid contracts and state and federal regulations.The Managed Care Nurse Analyst must
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HEALTH AND HUMAN SERVICES COMMISSION
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Austin, Texas
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customer needs. Includes analyzing production problems as described by the customer, senior analyst ... analyses of assigned work requests, using the Help desk remedy process to determine estimated hours and
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TEXAS EDUCATION AGENCY
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Austin, Texas
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. Customer Service: ensures that all customers tickets opened in Jira Service Desk are resolved and closed in ... efficient technology solutions and stellar customer services to internal staff, 20 Educational Service
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TEXAS JUVENILE JUSTICE DEPARTMENT
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AUSTIN, Texas
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include desk review, surveys, on-site inspections, operational and file reviews, and development of ... services. (5%)
Conducts camera reviews, desk reviews, surveys, on-site inspections, and operational and
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