Title: Assistant Controller, (Student Business Services - SBS) Employee Classification: AP - Administrative Professional Pay Grade: AP 8 Division: Business and Finance Subdivision: Controller Department: Business and Finance Campus Location: Main Campus General Summary The Assistant Controller for Student Business Services manages the operational activities of the Customer Service, Student Accounting and Payments, Third Party Payments, and Perkins Loans Office. Oversees the development of process improvement initiatives and ensures compliance with all state and federal regulations and laws. Plan, organize and direct activities and staff assigned to business units, and assist in developing strategic operational policies and plans consistent with the University mission. Principal Duties and Responsibilities Provide support and direction to the various reporting units, as well as associated staff. Provide expertise in the areas of compliance (all Title IV funds, PCI, FERPA, Red Flags, and GLBA, etc.). Recommends and advises the Controller of needed changes to the Internal Controls to ensure the ongoing safeguard of the University's assets. Actively manage Student Accounts Receivable, including billing, collections, write-offs, and account reconciliation. Advise and counsel students on policy and procedure issues. Recommend approval of exceptions to University policy and procedures. Coordinate problem resolution activities. Ensure that tuition and fee tables are loaded and charged appropriately. Work with General Accounting to ensure financial records are correct. Ensure timely processing of student refunds. Providing payment options, such as installment plans, to students and parents. Managing, maintaining, and reconciling financial records pertaining to the University installment plan and student transactions. Work with the Tax Manager to ensure 1098T forms are provided to students in accordance with Federal reporting deadlines and guidelines. Ensure that tuition and fee tables are loaded and charged appropriately. Work with General Accounting to ensure financial records are correct. Ensure timely processing of student refunds. Providing payment options, such as installment plans, to students and parents. Managing, maintaining, and reconciling financial records pertaining to the University installment plan and student transactions. Engage in continuous critical analysis of existing systems and processes and make recommendations to achieve greater efficiency and improve internal controls. Represent the Student Business Services department to departmental group(s); serve as subject matter expert on matters that involve complex technical, financial, or regulatory requirements. Assess client and business needs and formulate recommendations to determine an approach to managing and completing processes. Performs other duties as assigned. Minimum Qualifications: A Bachelor's degree in accounting or related field is required.

Exceptional interpersonal communication skills are required.

At least 3 years of experience dealing with the collection and disbursement of funds required, preferably in a University setting.

Knowledge of business applications such as Excel, Access, and Crystal is necessary.

Previous supervisory experience is required.

Knowledge of financial aid and/or student accounting processes and systems is required.Demonstrated leadership skills in planning and directing employees and processes in order to effectively implement quality improvement initiatives is required.

Excellent written and oral communication skills are required.

Demonstrated Professionalism, integrity, responsibility, and self-motivation are required.

Demonstrated ability to be flexible in managing a workload of varied tasks is required.

Proven ability to work independently under pressure and with minimal supervision is required.

Good organizational skills ar