FRONT DESK RECEPTIONIST

Job Details

Job Location

YWCA Central Massachusetts - Worcester, MA

Position Type

Full Time

Education Level

High School

Salary Range

$16.00 - $17.00 Hourly

Travel Percentage

None

Job Shift

Day

Job Category

Customer Service

Description

As a Receptionist , you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

Hours: Monday through Friday, 6:00am - 2:30pm

RESPONSIBILITIES:

• Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.

• Greets and directs public to various locations and meetings in the building.

• Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.

• Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

Qualifications

• High School Diploma or equivalent

• 18 yrs or older

• Computer literate, with working knowledge of Microsoft Office products

• Detail-orientated, organized and self motivated.

• Excellent communication, people and customer service skills

• Ability to prioritize and effectively handle multiple tasks