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BD (Becton, Dickinson and Company) Field Service Engineer - Surrey/Hampshire/M3 corridor (Field) in Winnersh, United Kingdom

Job Description Summary

BD is currently hiring a Field Service Engineer to cover Surrey/Hampshire/M3 corridor area.

This role sits within the Medication Management Solutions (MMS) business unit and the successful candidate will be responsible for the installation and maintenance of large, complex robotic drug storage systems.

This role has arisen due to additional headcount and this is a great opportunity to join a leading healthcare company and an experienced team.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

About the role

We are recruiting for a Field Service Engineer to cover Surrey/Hampshire/M3 corridor to assist in the installation and maintenance of large, complex robotic drug storage systems and assisting operating staff with day to day queries and fault diagnosis either remotely or on site.

Your role will be to look after our clients who are using the BD Rowa™ Robotics Stock control system.

Main responsibilities will include:

  • Collaborate with the projects and installation teams to undertake commissioning of new customer sites.

  • Establish and maintain good customer business relationships.

  • Able to trouble shoot complex issues, to determine root cause and implement resolution.

  • On-site or remote fault diagnosis.

  • Complete onsite planned preventative maintenance to a schedule.

  • Achieve individual and team target goals

  • Ordering and maintaining a stock holding of parts.

  • Adhering to health and safety requirements.

  • Work away from home with occasional overnight stays, in UK and Ireland as well as training in Germany.

  • Occasional on-call weekend and rota working will be required.

What we offer

  • Comprehensive package.

  • 35 hours per week.

  • 25 Days holiday per annum.

  • Pension scheme.

  • Healthcare package.

  • Benefits package.

  • Mobile Phone.

  • Laptop.

  • Car.

About you

The successful candidate will hold an Electrical engineering qualification or equivalent. You will have previously worked in a similar role and will have excellent customer-facing and customer skills. You will be able to arrange your own diary and priorities your appointments. You will have excellent communication skills and be able to set and manage customer expectations. You will manage your own stock and spares and have experience updating online record systems. You need to be decisive and able to work without supervision. You will have experience in electro-mechanical systems fault diagnosis, repair, servicing and installation. You will be able to read and interpret wiring diagrams and technical drawings

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, colour, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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