Job Description Summary

As an Account Manager at BD, your day will be filled with meaningful interactions and opportunities to drive positive change. You'll collaborate with technical and clinical experts, fostering trusted relationships within the hospital environment through regular site visits and a partnered approach.

Your primary responsibilities will involve actively managing and renewing existing accounts, driving the adoption of Pyxis and Rowa automated ward cabinet dispensing technology, and leveraging BD's connected medication management strategy to maximize revenue and profitability. You'll measure the impact of the MMS business, develop insights, and grow the product portfolio within accounts. Additionally, you'll identify customer training needs and facilitate problem resolution, ensuring an unparalleled customer experience.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Our vision for Medication Management Solutions at BD

With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

Main activities:

• Generating new leads, to grow the account from within and managing existing customer portfolio in defined accounts.

• Drive existing customers to consider earlier replacement cycle, promoting faster revenue and maintaining current install base.

• Upsell new products, helping customers to adopt new technologies, to aid in future retention

• Identify customer training needs, and facilitate problem resolution.

• Collaborative with the Business Development Specialist, sharing information, working through territory plans to drive adoption in new and existing accounts.

• Being the main point of contact for all customer queries and support

• Demonstrating CRM excellence by ensuring clear communication internally via use of SFDC so that all account information is updated and current

• Contributing to and generating an annual business plan for regular review to show the management of the responsible accounts, including growth options and details of how this could be attained.

• Maintain an account pipeline and forecast plan

• Work cross portfolio with other Account Managers and the MMS Commercial team on projects that promote sales of the entire BD portfolio to the healthcare system.

• Network with leaders in the UK healthcare system, Pharmacy, Nursing, Transformation Directors and ICT related stakeholders in order to create advocates/KOLS.

About you

• Account management knowledge and experience

• Ideally proven experience in healthcare/medical devices, selling high value capital equipment

• Ideally a business related or scientific/medical area degree

• Excellent communication and influencing skills

• Strong commercial acumen, understanding of the political and clinical environment influencing the commercial success in this area

• Experience of sales processes, including territory and funnel management

• Understanding of MS office suite and ideally familiar with Salesforce or other similar sales management platforms

• Able to generate sales leads, research and manage customer expectations and complaints

• Territory planning and organisational skills

• Excellent analytical and decision making skills

• Able to work under pressure and towards deadlines

• Customer orientated and ability to problem solve with a ‘can do’ attitude.

• Candidate must be based on Territory (South East)

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.