Summary The duties of the Generalist include customer service, maintenance of automated and paper records, mail processing, inmate correspondence, case opening, general intake duties, support to the electronic filing help desk and other duties as assigned. Responsibilities Sort, classify, and file case records. Maintain integrity of the filing system by such means as monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and make copies of records for court personnel, attorneys, and others. Certify court documents. Crete and process new case files. Open and close cases in the case management system, based on required documents and/or entries. Assist with entry of various case documents on the docket. Check for prior or prohibited filings. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney's authority to practice. Operate a variety of coping, scanning, and records equipment. Answer and route incoming calls. Assist the public in the use of computerized databases. Provide basic information to public, bar, and the court. Process prisoner mail, including correspondence and pleadings from inmates and pro se parties. Ensure data quality. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Reconcile receipts and post to the appropriate fund/case account. Scan, copy, file, pickup, sort, and process mail. Process e-mail received from electronic filers. Receive and stamp incoming documents. Maintain court files. Perform other duties as assigned. Requirements Conditions of Employment The Generalist is a sensitive position. The selected candidate will be subject to an FBI fingerprint check as a condition of employment, and may be subject to periodic updates. Qualifications Applicants for this position must be able to deal effectively with the Judges of the District Court, co-workers, the public, and the Bar. The individual selected must also be able to understand the rules and regulations of the Court. General computer and word processing skills are required. A team attitude and a willingness to adapt to a changing work environment are essential to maintain the Court's quality standards. Professional or businesslike approach and attire are required. CL-23 High School graduate or equivalent and possess two years of clerical experience or have a college degree; CL-24 One year of specialized experience. Education Please read the "Qualifications" section. Additional Information Benefits The United States District Court for the District of Delaware offers a generous benefit's package which includes the following: Paid annual and sick leave. Eleven paid federal holidays. Participation in the Federal Employees Health Benefits Program (FEHB). Federal Employees Dental and Vision Insurance Program (FEDVIP). Federal Employees Group Life Insurance (FEGLI). Flexible Benefits Program. Employee Assistance Programs. Federal Employees Retirement System (FERS). Thrift Savings Plan (TSP)- up to 5% match. Student Loan Forgiveness Program for Public Service Employees. On-site fitness facility. Transit Subsidy Program (contingent upon availability of funds).