IT - Sr. Enterprise System Administrator

The Senior Enterprise System Administrator is a key role responsible for managing user accounts, maintaining system performance, configuring system settings, solving technical issues, securing the system, assessing modern technology , creating policies and procedures, and providing user training. Familiarity with various operating systems and SaaS-based applications, strong problem-solving and communication skills, and the ability to work well in a team and adapt to changing situations are also essential. Certifications related to the role are a plus. This role is pivotal in ensuring the smooth operation and security of enterprise systems, making it a critical component of the IT landscape

Job Type : Exempt

Pay : Salary

Benefits:

• Benefits Available and vary per position and location.

Are you a real go-getter looking for an amazing opportunity with a nationwide full-service utility contractor offering competitive wages and incredible benefits? Keep reading because this job might be for you!

Since 1928, Asplundh has been dedicated to safe, efficient, and innovative line clearance services for the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise to help keep the power flowing. Diversification over the years has opened up vegetation management services to other specialized markets such as municipalities, railroads, pipelines, helicopter vegetation services, and departments of transportation.

A family-owned and operated corporation headquartered near Philadelphia, Pennsylvania, Asplundh has grown to employ over 36,000 service professionals throughout the United States, Canada, Australia, and New Zealand.

Essential Functions & Responsibilities:

• Manage user accounts : Create and manage user profiles and access rights.

• Maintain systems : Keep systems running smoothly by monitoring performance and making necessary adjustments.

• Configure and manage system settings : Oversee and manage systems to ensure data meets customer requirements, including data and document retrieval.

• Solve technical issues : Troubleshoot and resolve system outages and other problems, in conjunction with internal staff and enterprise application vendor.

• Secure the solution : Protect systems, ensuring proper controls, security, and backups are in place.

• Assess modern technology : Evaluate new software and hardware to find valuable tools for internal customers.

• Create policies and procedures : Work with related functional teams to develop policies, procures and support effective business processes.

• Provide user training : Develop helpful documentation and provide training to support maximum utilization of the application.

Qualifications

• Bachelor’s degree in computer science, related field, or equivalent work experience.

• At least 3 years of experience as a System Administrator, Network Administrator, or similar role.

• Proficient in various enterprise systems and applications. Experience in document management solutions (ex: iManage, Hyland’s Perceptive solution) and process management/workflow solutions (ex: Nintex) a plus.

• Proven record of accomplishment in managing data privacy and security in the handling of legal documentation or data.

Skills

• Problem-solving: Ability to quickly identify issues and implement effective solutions.

• Communication: Clear and concise verbal and written communication to explain technical concepts to non-technical users.

• Teamwork and collaboration: Working well with others to achieve common goals and objectives.

• Adaptability: Flexibility to handle changing situations and technologies.

• Customer service orientation: Providing excellent service to users and stakeholders.

Pre-Screen

• Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

Travel Requirements

Physical Requirements:

• Rarely: walking, kneeling, squatting, crawling, seeing distant, climbing on/off truck, climbing, lifting over 10 lbs. to 50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.

• Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.

• Frequently : sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range.

• Constantly: seeing.

About Us:

As a full-service utility contractor, Asplundh performs tree pruning and removals, right-of-way clearing and maintenance, vegetation management with herbicides, and emergency storm work and logistical support. Asplundh is the parent company of Asplundh Infrastructure Group whose subsidiaries provide overhead and underground line construction, planning and design, meter reading and AMR/AMI installation, electrical testing, and street lighting/traffic signal services. Asplundh also operates Rotor Blade Airborne Utilities Management, overhead electric distribution, and transmission lines using MD 500 helicopters.

Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.

An Equal Opportunity Employer.