... customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. **Primary ...

... customer needs to the appropriate team member/partner. Specializes in our branch customer experience ... , profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process ...

... Center team. This leader will develop strategic recommendations and improve business infrastructure ... presentation to senior management for the prioritization and delivery of new capabilities. Lead agile ...

... or workgroups. Shapes and drives strategy of the assigned team(s) and contributes to strategy of the ... staffing for multiple queues as well as full Contact Center Enterprise. Is lead on providing staffing ...