Job Information
Bureau Vertias North America IT Support Specialist in WILAYAH PERSEKUTUAN, Malaysia
Our people are ambitious and humble , believing in what they do and convinced that our purpose is shaping a world of trust . With responsibility and openness , they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society .
We believe that leaving a mark is a true challenge and opportunity for every one of us.
We believe that leaving a mark is a sign of trust and impact.
We believe that leaving a mark is a bond with the future.
We believe that leaving a mark is proof of growth and development.
Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust .
Role
Administrate, maintain, and develop the information systems in order to achieve highest system availability and to provide support for users in an efficient manner to optimize the business process.
Tasks – Activities – Responsibilities
Install, maintain, and manage all kinds of hardware (Servers, PCs, Printers, network cable, IT equipment such as router, switch, firewall…) to have normal operation of LAN and WAN in place.
Provide support for in-house application system and software upgrades that includes installation, configuration and troubleshooting of application system problems.
Ensure compliance of the IT systems with corporate policy/guidelines
Co-ordinate to install and maintain the telephone system at offices.
Assist IT Manager/Supervisor in all relevant jobs to provide a system in line with the Company business requirements.
Attend to other Company activities that is arranged by IT Manager/Supervisor
Attend the training courses as required.
Coordinate with vendors / suppliers/internal support teams to solve problems
Technical and professional skills
Good interpersonal skills
Good knowledge of LAN/WAN technology
Microsoft applications such as Windows 10, O365, Office 2021
Candidate Profile
Bachelor’s degree in Information Technology and/or Computer Science
At least 3 years of experience in an IT environment. Thorough technical experience and knowledge on network and hardware technology.
Internal Profile
Understanding company’s business activity
Understanding company’s organization chart.
Well understanding company’s policies such as admin, staff handbook and financial policies.
Future Career paths
Grow up in term of professional knowledge/experience in line with the Company’s business growth.
To be responsible for higher position when appropriate.
Professional behaviors
Good English speaking & writing
Good communication, dynamic
Eager for learning & innovative
Team work
Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
#ShapingaWorldofTrust #leaveyourmark