Job Information
Airbus Americas, Inc. Structure Repair Engineer in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12981497
Management of the repair solution from customers submittal through final approval (RDAF) issuance while maintaining customer expectations for delivery.
Analyze customer queries related to structural damages against the Airbus Structural Repair Manual (SRM), if beyond limits manage the repair for efficient treatment by the relevant engineering design office.
Maintain a strong interaction with the Repair Solutions team across all global regions to support the customer 24/7.
Liaise with Design Offices to ensure requested repair definitions and justifications are provided on time with the required level of quality and related reviews.
Collaborate and liaise closely with Airbus Spares/Satair/spares focal to ensure that all repair solutions take into account the availability of parts for each repair.
Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization when shortcomings are observed.
Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and Airbus design organization including vendors.
Use of specialized TechRequest tool (SAP based program) to keep records of technical queries, answers and exchanges with all involved parties.
Liaise with Airbus Field Service community if required to ensure alignment on sensitive topics, utilizing management as required.
Attend periodic meetings which may include escalate through Daily Operations Meeting for spares escalation.
Identify and follow up on damages related to potential safety critical items.
Collaborate with Airbus Technical AOG Center (AIRTAC) or Major Incident Repairs team if repairs escalate to this level of complexity, ensuring a smooth transition.
Collaborate across cultures, languages and time zones with a diverse customer base (both airlines and MROs) and Airbus teams is a key aspect to ensure a high level of customer satisfaction.