This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12861236

Essential Job Functions:

• Serve as primary point of contact for an entire statement of work and responsible for on-time delivery, costs, and overall performance Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Manage daily/weekly monitoring of customer communication tools and status reports including project plans, milestone, and horse blankets
• Monitor and control program Non Recurring Expenses (NRE)
• Be able to communicate manufacturing technical details to the customer
• Review and approve purchase order changes affecting contractual schedules
• Provide strategic guidance on day-to-day program issues
• Ability to interface effectively with multiple functional departments within Accurus: Contracts, Engineering, Programming, Shipping, and Quality Assurance to raise awareness of critical items and discuss proper prioritization to ensure on-time delivery
• Create and update excel spreadsheets predicting potential sales over a period of time
• Ensure all major risks have assigned owners, mitigation plans and have been communicated to all stakeholders
• Ability to use independent judgment to identify improvement opportunities within certain areas
• Ability to self-manage workload and prioritizes in an organized fashion with general supervision
• Work with international clients and ensure Accurus remains ITAR compliant
• Perform any other incidental duties as may be required, and work in a constant state of alertness and safe manner

Essential Skills, Behaviors, and Competencies:

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Customer Oriented - Ability to take care of the customers needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Empathetic - Ability to appreciate and be sensitive to the feelings of others.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Reliability - Thetrait of being dependable and trustworthy.
• Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or