Job/Position DescriptionAre you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the State Hospital System (SHS) may be just the place for you! The SHS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco. The SHS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.Under the direction of the Switchboard Program Supervisor, places, answers and transfers local and long-distance calls. Keeps records and performs clerical duties that are necessary to PBX. Update on-call schedules. Handle all unusual occurrences such as fire alarms, maintenance problems and all emergency calls. Make after 5pm and weekend money deposits, Provide liaison service for language interpreters and consumers. Issue and signal portable pagers, cellular pagers and cellular telephones. Schedule vehicles and distribute keys to state vehicles for the Wichita Falls Campus. Performs other duties as assigned by the supervisor to ensure efficient operation of the patient care unit. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agencyand#146;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.Essential Job FunctionsAttends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.1.Operates the PBX equipment skillfully, answers the phones promptly and courteously. 2. Keeps records and performs clerical duties that are necessary to the PBX functions. 3. Updates all on call schedules with correct contact information. 4. Handle all unusual occurrences, fire alarms, maintenance problems, and all emergency calls. 5. Make after 5pm and week-end money deposits, using numbered envelopes and enters all information into the proper log. 6. Provide liaison service for language interpreters and consumers. 7. Issue and signal portable pagers and cellular telephones. 8. Provide master key service. This position serves as the receptionist/hospital operator. This is shift work. You must be able to cover any shift, at any time, including Nights, Weekends, Holidays. Punctuality and Reliability are essential to the operation of the switchboard. **Registrations, Licensure Requirements or CertificationsIf transporting patients, must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Knowledge Skills AbilitiesKnowledge of administrative, clerical, and data entry procedures and systems.Skill in the use of a telephone switchboard.Ability to transfer incoming calls to appropriate personnel; to greet and direct visitors; and tocommunicate effectivel https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=588809 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.