Pharmacy Technician Associate Representative

Have you heard? Express Scripts is now part of Cigna. Together, we’ve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us.

SHIFT

Monday - Friday 1:00pm - 9:30pm

ESSENTIAL FUNCTIONS

• Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.

• Work Rx pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request.

• Controls work includes data input / validation , Quality Assurance (QA), and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.

• Participate in Lean and Continuous Improvement efforts internal and external to the department.

• Perform all QA tasks as identified.

• Complete and process data for reporting needs.

• Prepare and organize work for storage both on and offsite.

• Additional duties as assigned.

QUALIFICATIONS

• High School diploma or equivalent experience.

• 0-1 years relevant experience; Dispensing/Fulfillment experience preferred.

• Pharmacy Technician license / certification / registration as required by state laws.

• Basic math skills and general PC knowledge including Microsoft Office, Internet, and email required.

• Strong verbal and written communication skills desired.

• Strong attention to detail, accuracy, and quality.

• Ability to adapt and work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision.

• Ability to work in a fast-paced, production environment.

• Willingness to work a flexible schedule to accommodate peak volume times.

• A willingness and ability to learn internal systems/processes/programs as needed .

• Physically able to walk, stand, and perform repetitive up and down lifting of boxes weighing 35lb and repetitive pulling of prescriptions 95% of the work time is required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.