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MetLife Change Management Lead - Investments in Whippany, New Jersey

Role Value Proposition:

Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $600.8 billion in combined managed assets, and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate. Visit us at [1] www.metlife.com/investments to learn more.

The Change Management function is part of Operations for MetLife Investment Management. (MIM). Change Management is responsible for planning and execution of key programs in MIM related to process, technology and people spanning across all MIM products and asset sectors.

The Change Management Lead is responsible for driving and managing change across MetLife Investment Management (MIM). MIM provides fixed income, private capital, and real estate investment solutions to institutional investors worldwide. MIM is the institutional asset management business of MetLife, Inc., one of the world’s leading financial services companies. MIM has earned the distinction of being ranked one of Pensions & Investments’ Best Places to Work in Money Management. This is an exciting opportunity to be at the heart of transformational initiatives across business and technology and have an impact on the organization.

Success in this role requires you to have an ownership mindset. The Change Management Lead is responsible for partnering with business and functional teams to identify opportunities for continuous improvement and new initiatives to grow the business.

Key Responsibilities:

  • Develop a detailed understanding of the end-to-end investment lifecycle of MIM products and asset classes, including - process, people, and technology.

  • Continuously improve and re-engineer workflows across the business, along with supporting operations, Client services, Sales, and Client relationship teams

  • Partner with business and functional teams to identify operational pain points to formulate and implement process improvement solutions.

  • Continuously review processes to make improvements and optimize day-to-day activities for the MIM sub-LOBs

  • Execute strategies to digitize data and processes for efficiency

Essential Business Experience and Technical Skills:

Required:

  • Excellent PowerPoint, Microsoft Excel, Data Analytics & Visualization, and Visio skills

  • Demonstrated ability to solve problems and interact directly with investment professionals

  • Industry knowledge and experience supporting operations for Public Fixed Income, Private Credit and Alternative Investments

  • 6-10 years of relevant experience in management consulting, Strategy or Asset Management COO function

    Preferred:

  • Previous experience with planning, designing, and implementing business process improvements.

  • This role requires a dynamic, adaptive, and experienced professional who can work directly with business partners to drive efficiencies and support business needs

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

References

Visible links

  1. http://www.metlife.com/investments

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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