Your opportunity

Charles Schwab is building a new 11,000 square foot food hall concept on their HQ campus in Westlake, TX. The food hall will consist of four fully functional restaurants and three pop-up food stations. The food hall concept envisioned is one that will be an exciting eating destination for employees and guests, where patrons will be able to choose from a variety of rotating counter-service restaurants and a familiar cuisine from local eateries. The Corporate Food & Beverage Manager role will serve as the food hall manager, responsible for conceptualization and planning, guest restaurant sourcing, and overall day-to-day operations of the food hall.

What you’ll do:

• Develop concept and market the food hall opportunity to candidate restaurants

• Identify, interview, and engage selected restaurants and negotiate deal structures; On-board restaurant partners

• Assume responsibility for branding, restaurant safety, food borne illness risk and liability and general conditions of food hall

• Manage food hall menu and guest restaurant rotations

• Train guest restaurants on point-of-sale system, reporting and operating routines

• Order and stock beverages, cups, and common food hall supplies

• Expedite mobile order deliveries for guest restaurants; clear pick-up room at end-of-day

• Monitor temperature logs, exhaust hood cleaning, grease trap service, and equipment maintenance to ensure operational excellence

• Specify, order, and put replacement small wares and appliances into service

• Conduct weekly quality assurance audits

• Monitor and audit kitchen controls and cleanliness standards

• Keep dining area tables and trash receptacles clear/clean during service

• Common equipment and services coordination. Floor mat cleaning; dock management; main kitchen equipment controls; storage and prep space allocation and control.

• Manage employee requests, complaints, and feedback.

• Ensure compliance with regulatory requirements and internal policies. Implement internal controls and procedures to mitigate operational risks.

• Develop and enforce standards for general operations, food safety, alcohol sales/consumption, customer service, etc.

• Oversee service and maintenance contracts and understand operation of facility equipment and systems

• Administer an inventory management system for products used in the common areas of the food hall and ensure availability of products

• Collaborate with the conferencing and events team to plan and execute special events

• Collaborate with the finance team to manage budgeting, financial reporting, and forecasting.

What you have

• 10+ years of Food & Beverage experience

• Demonstrated experience in prioritizing the guest experiences and providing exceptional Customer Service

• Training expertise in the hospitality industry to include process development and documentation

• Complex and detailed budgeting skills for financial management

• Excellent organizational and leadership abilities

• Deep and familiar knowledge of health and safety regulations as they relate to Food Service

• Strong communication and interpersonal skills, with the ability to develop relationships throughout an organization

Relevant degree or certification in Hospitality Management or related field

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan

• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

• Paid parental leave and family building benefits

• Tuition reimbursement

• Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.