Front Desk Receptionist

Westfield, MA

Description:

WEPCO is seeking a receptionist to answer, screen, transfer and refer calls to appropriate personnel throughout our facility. In addition, receive and welcome visitors on a daily basis. This position requires the candidate to be efficient and well organized.

Skills/ Requirements

• Must have ability to work in a collaborative team environment with production personnel, management, quoting and maintain a focused professional working relationship with outside customers and vendors.

• Must have solid communication skills.

• Must be proficient with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook

• Solid organizational and multi-tasking skills

• Must have an upbeat and positive personality.

• Minimum of 1-year general clerical experience is required.

• High school diploma or equivalent is required.

• Customer service experience preferred but not required.

• Shoretel Phone system knowledge is a plus.

Tasks:

• Transferring phone calls

• Greet visitors.

• Perform company data entry, scanning operations, filing, and all other front desk duties.

• Send invoices via email and or regular mail.

• Responsible for credit card applications and records keeping.

• Receive faxes and forward to the appreciate people emails.

Important Notes

“EOE race/color/sex/sexual orientation/gender identity/disability/veteran status.”

WEPCO is an equal opportunity employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or national origin. ***Must be able to pass both a pre-employment physical and drug screening***