Description

Robert Half is looking for an experienced Customer Service Representative. In this role you will be responsible for scheduling, customer outreach, answering calls, and other administrative task as assigned.

This role is Wednesday 8:00am-4:30pm.

Requirements • Possess at least 2 years of experience in a customer service role

• Proficiency in handling inbound and outbound calls

• Demonstrated experience in scheduling and coordinating appointments or meetings

• Ability to perform data entry tasks with accuracy and attention to detail

• Excellent interpersonal and communication skills

• Strong problem-solving skills, with the ability to handle customer inquiries and complaints effectively

• Proficiency in using customer relationship management software and other relevant computer applications

• Ability to work under pressure and manage high call volumes

• Flexibility to work in shifts, including evenings and weekends if required

• High school diploma or equivalent qualification. Higher education or certifications in related fields would be advantageous.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .