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Delaware North Host, Holiday Inn in West Yellowstone, Montana

The Opportunity

Delaware North Parks and Resorts is hiring full-time and part-time Hosts to join our team at Holiday Inn in West Yellowstone, Montana. As a Host, you will be responsible for welcoming guests and managing the host station.

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

Pay

$15.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

  • Shared apartments/rooms available for $65-75/ week

  • Housing costs include utilities and satellite television (wifi not included)

  • Coin-operated laundry on-site

  • Free weight room available

  • Free use of Holiday Inn pool

  • Access to tons of outdoor activities including:

  • Exploring the 2.2 million acres of Yellowstone National Park

  • Visiting nearby hot springs, geysers, and hotpots

  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

Benefits at Holiday Inn

  • Health, dental, and vision insurance*

  • 401k with company match*

  • Paid vacation days and holidays*

  • Paid parental bonding leave*

  • Tuition or professional certification reimbursement*

  • Weekly pay

  • Friends and family discount on IHG room rates

  • 50% off meals and electric bike rentals

  • Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)

  • Referral bonus – earn $200 for each eligible referral

  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities

  • Review floor plan and reservation book daily to create seating charts

  • Seat guests and maintain control of wait times

  • Inspect dining and serving areas to ensure cleanliness and proper setup

  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving

  • Answer restaurant telephone line during assigned hours of operation

Qualifications

  • Prior experience in a guest service environment preferred

  • Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously

  • Ability to effectively communicate with guests and team members

  • No high school diploma or GED required

Physical Requirements

  • Ability to remain on feet for entire length of shift

  • Ability to maneuver between tables and around corners

  • Ability to lift and carry up to 35 pounds

Shift Details

Day shift

Evening shift

Split shift

Holidays

Event based

Overtime as needed

Who We Are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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