... role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer ...

... , industry trends, and customer facing clinical deliverables for internal and external customers. The goal of ... activity, and outcome measures. Responsible to function as the Voice of the Customer, influencing and ...

... STARS, Medicaid HEDIS, risk revenue). Function as the Organization's representative SME in value ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer ...

... and drives both cross-product and cross-customer value and shared learnings. Guides Agile ... , employees may have access to covered information, cardholder data, or other confidential customer ...

... departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role ...

... and drives both cross-product and cross-customer value and shared learnings. Guides Agile ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer ...

... areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health ...

... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer ...

... enhance producer relationships while promoting HMIG products to meet customer needs and promote the value ... , employees may have access to covered information, cardholder data, or other confidential customer ...

... customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer ...

... . Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues ...

... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer ...

... corporate strategic objectives. Defines service levels and monitors adherence. Sets budgets and controls ... , accountability, customer focus and effective work relationships to realize business goals. **ESSENTIAL ...