Description

This hybrid role, based at our corporate office in Rochester, NY, collaborates with the Human Resources and management teams to drive HR initiatives that align with business strategies and deliver high-quality support.

What You'll Do...

• Ensure compliance with federal, state, and utility regulations, including verifying eligibility to work in the U.S. and completing utility-specific reporting

• Manage reporting requirements for government and customer employment data

• Organize, file, and maintain employment records in compliance with regulations

• Process duplicate identity claims

• Serve as the organization’s Designated Employer Representative (DER), overseeing Alcohol & Drug Testing Policy and Procedures in coordination with HR Business Partners

• Administer the Drug and Alcohol-Free Workplace policy, including pre-hire, random, post-accident, and reasonable suspicion testing

• Maintain and update Drug and Alcohol Testing dashboards and Management Information System (MIS) reporting

• Process vendor invoices

• Support training and development initiatives and contribute to process improvements

• Train and develop new or temporary HR coordinators

• Oversee utility reporting and audits (e.g., National Grid background checks)

• Manage utility badging processes (e.g., BGE)

• Coordinate third-party unemployment claims

• Participate in HR projects, cross-functional teams, and committees

• Review and escalate background checks in collaboration with HR Business Partners

• Monitor and maintain testing reports (e.g., National Grid)

• Provide support on employee relations issues with guidance from the HR Business Partner team

• Engage with clients using a collaborative, consultative approach, building credibility and trust at all organizational levels

• Handle confidential and sensitive information ethically and professionally

• Provide administrative support to ensure accurate record-keeping

• Process employee terminations

• Audit and approve Employee Change forms

• Participate in the hiring and selection of HR team members

• Assist with ad-hoc reporting, including compensation module reports

Keys to Success...

• Working knowledge of multiple human resource disciplines

• Exceptional interpersonal and communication skills

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

• Robust analytical and problem-solving skill set

• Ability to prioritize and manage a high volume of tasks flexibly

• A strategic approach with the ability to see the strategy through action

What You'll Need...

• 5+ years of relevant human resources experience

• Bachelor’s degree in human resources or a related field, or an associate degree

• SHRM or other HR-related certifications preferred

• Proficiency in Microsoft Office Suite including Microsoft Excel

• Knowledge of labor relations and/ or experience working in a union environment preferred

• Proficiency in Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) tools, preferred UKG Pro (formerly UltiPro) and/or JD Edwards system

• Able to travel, including overnights, by ground and/or air transportation is required

• Fluency in English and Spanish (written and verbal) preferred

• Valid Driver’s License required

We offer…

• Hybrid work in office

• Health insurance plans

• Paid time off

• Employee stock ownership plan

• Retirement & savings plans options

• Employee assistance program

• Salary Range $68k - $78k

Our DEI Promise: Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.