Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Project Engineer is responsible for providing pump repair quotations and delivery of accurate and complete work scopes / orders to customers in a fast-paced environment. The equipment repaired at Flowserve pump repair shops support our customers in diverse industries such as oil & gas, chemical, pharmaceutical, municipal water/wastewater, and power. The Project Engineer will serve as the primary interface between the Customer Service teams and the operations. In addition to providing quotes, the Project Engineer is also responsible for creating shop routers and work instructions in support of our aftermarket opportunities. The position reports to the Sub-Regional Customer Service Manager and will be located on-site at the West Chicago, IL facility.

Responsibilities:

Responsible for supporting the repair and upgrade process for engineered and industrial pumps and related products. This role involves some customer-facing activities related to the order acquisition process including:

• Summarizing disassembly and inspection findings to develop customer-facing as-found inspection reports, detailing the condition of the equipment.

• Evaluating disassembly and inspection findings in order to generate repair and upgrade work instructions.

• Coordinating with multiple internal and external stakeholders to develop priced end-user quotations which align with customer expectations.

• Interpreting technical drawings, industry standards, OEM specifications, and manufacturing processes to solve reliability issues.

• Determining cost effectiveness of repair options compared to replacement component pricing.

• Maintaining a positive customer experience throughout the quotation and technical review cycle.

• Serving as an advocate for integrity and ethics while promoting trust and setting positive leadership example that energizes others about the future.

Requirements:

• Technical degree (associates or bachelor's in engineering, engineering technology, or industrial engineering) OR 3+ years of industrial experience, ideally in the repair of rotating equipment.

• Background in equipment repair processes and procedures or within a manufacturing environment.

• Proficient computer skills, including Microsoft Office and ERP systems.

• Strong interpersonal communication skills, both verbal and written, including technical writing.

• Good organizational skills, able to establish priorities and complete a high volume of work to specific deadlines while maintaining attention to detail and accuracy.

• High energy level and a strong work ethic, with the ability to work closely as a team and instill these characteristics in others.

• Self-motivated with a desire to meet and exceed customer expectations.

Preferred Experience/Skills:

• Experience in supply chain, operations, purchasing, planning, materials management, customer service, engineering, product management, or manufacturing engineering is preferred.

• Experience working with customers in the oil and gas, power, and chemical industries. Experience in pumps and heavy machining processes is highly desired.

• Strong working knowledge of engineering principles, including industry standards such as API 610.

• Knowledge of lean manufacturing and/or 5S/6S principles.

• Proficient in AutoCAD and/or SolidWorks.

Req ID : R-11186

Job Family Group : Engineering

Job Family : EN Project Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.