Description

Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.

Establish and maintain controls for all cash collected and posted in the patient accounting system.

Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.

Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.

Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approves agency invoices.

Lead and provide operational directives for all Business office activities related to the claims management and collections of the facility’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.

Define and provide the necessary support and leadership to achieve departmental goals and objectives.

Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.

Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

Manage and direct subordinate staff to identify goals and objectives.

Qualifications

Experience

Required

• 2 years: Director of Business Office Director