Description

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.

• Develop strong relationships with key referral sources.

• Identify opportunities for partnering and growth.

• Manage leads from referral sources and ensure efficient admissions process for clients.

• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.

• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.

• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.

• Coordinate the completion of admission process and ensure appropriate resources are obtained.

• Travel frequently within community, scheduling meetings and developing contacts/referral sources.

• Document referral sources within appropriate contact management system.

• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.

• Maintain existing referral relationships.

• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.

• Represent facility in professional forums and communicate mission in all outreach interactions.

• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.

• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.