Job Information
Lithia & Driveway Recon Manager in Wesley Chapel Mazda, United States
Dealership:L0393 Mazda of Wesley Chapel
Mazda of Wesley Chapel
If you have the drive to perform, excel and improve constantly … then we want you to come work with us. Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
We are part of the Lithia & Driveway family. The largest auto dealership group in the country with over 350 stores, Lithia & Driveway is about providing customers with an honest, simpler buying experience, all the while working in a positive team environment.
Responsibilities
The Reconditioning Manager manages the activities of all reconditioning of used vehicles and the attainment of quality targets. The Reconditioning Manager interacts with the Parts, Service departments and Body Shop to meet customer needs and dealership objectives.
Verify all applicable vehicle information, i.e. vehicle inspection sheet, correct equipment, etc.
Take vehicle to the Service department for Smog, Safety, and Detail.
Inspect repair orders daily for legibility, accuracy and legality. Vehicle cycle time should be 72 hours or less.
Monitor and maintain front line inventory condition.
Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
Ensure that all manufacturer policies and procedures are followed.
Inspect and maintain the cleanliness, organization and appearance of all service areas in accordance with state and federal OSHA laws.
Qualifications
Previous automotive dealership used car service department experience
Ability to operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions
Organizational & Customer Service skills
Time Management – ability to prioritize workload and manage one’s own time
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.