JOB REQUIREMENTS: Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: 20 days of paid time off and 7 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from \$4,000 - \$7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend Responsibilities: Contact delinquent members by telephone, mail, and electronic communications in an effort to collect on written off loans. Collect on overdue loans and share accounts wherever possible or determine the need for the assistance of collection agency or attorney on problem accounts. Follow up on all promises to pay and accounts (including charged-off accounts) that have been referred for collection to make sure the file shows either a payment or status report. Perform Skip Tracing efforts to locate members and assets. Maintain an accurate and detailed written record of any and all communications made regarding member accounts, to include but not limited to; delinquency, repossession, bankruptcy, charge-off, etc. Prepare information needed or required by collection agencies and attorneys. Communicate status of garnishments with employers. Key various court dates, case numbers, and other court record information into database. Schedule and enter hearing dates utilizing Outlook calendars. Review correspondence and files to determine whether they are suit appropriate. Reviews and analyzes case files to determine appropriate action. Determines eligibility of a file for collections efforts by issuing... For full info follow application link. Connexus Credit Union is an equal opportunity employer committed to diversity and inclusion, and fair treatment, free of discrimination and retaliation. We will not discriminate against any employee or applicant for employment based on race, color, age, religion, sex, pregnancy, national origin, genetic information, sexual orientation, gender identity, veteran status, the presence of mental, physical, or sensory disability, or any other status protected under federal, state or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A3FE079C346A481C