We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

There has never been a better time to work for Generac!

We are committed to providing sustainable cleaner energy products and technology. This is challenging and rewarding work, and we are looking for individuals who are passionate about being part of a team that will have a positive impact on the climate at scale.

Generac Energy Services is a cutting-edge team that is working to provide end-to-end digital solutions and experiences for customers who are striving to manage increasingly complex portfolios of residential and/or industrial distributed energy resources and who want to leverage the power flexibility of their portfolio into energy markets and utility programs.

The Solutions Engineer is responsible for designing, implementing and testing solutions that will make GES products work in the customer environments. The engineer is responsible for ensuring that our Windows Server based applications function well and are highly available. The engineer should prepare servers, install and configure software, load data, carry out maintenance work, accommodating changes required by clients, minimizing downtime, and supporting business users. The position is also responsible for designing, implementing and testing IoT connectivity solutions.The engineer should be able to use Node-RED or Python conversantly.

Major Responsibilities

• Work closely with field contractors, customer engineers to provide remote installation and commissioning support to connect field equipment (including but not limited to generators, ATSs) to MiraLink cloud platform or on-prem Aurora platform per assigned tickets

• Be ready to travel to customer site or Generac factory locations for hardware provisioning or programming

• Provide application maintenance and support to proactively minimize service disruption and facilitate operational efficiency of applications including software, server environment, database(s), and integrations.

• Plan the timing of and coordinate upgrades, patches, enhancements, and migration to new systems.

• Participate in the testing of business continuity and disaster recovery plans for Windows server applications

• Keep up to date with new features added to GES products, configuration tools, API etc.

• Setup hardware/ environments to enable testing of the implemented solution

• Create standard operating procedures to setup/ configure hardware/ software

Minimum Job Requirements

Education

• Bachelor’s of Science in engineering (Computer or Mechatronics)

Work Experience

• Up to 3 years experience with industrial electrical and controls especially with diesel or natural gas generators, automatic transfer switches and electrical power metering

• Up to 3 years of experience working with technical aspects of Microsoft operating systems Windows 7 to 10 and WS2008 to WS2019 in relation to IT Application support, MS SQL

Knowledge / Skills / Abilities

• Thorough knowledge of industrial networking such as Modbus, BACnet, IEC104, DNP3, TCP IP, OpenADR etc

• Proven experience with installation, configuration of various distributed energy resources such as residential/ industrial generators, photovoltaic, battery and EV chargers

• Professional work experience in analyzing computer hardware and software

• Scripting and automation skills: Proficient in PowerShell, Python or Bash for automating tasks and configurations

• Diagramming and Visualization Tools: Hands on with MS Visio or Lucidchart for creating schematics, drawings such as IT infrastructure diagrams, electrical/ controls engineering diagrams

• Database management: Experienced in SQL for managing and querying databases

• Ability to work with various departments to facilitate the orderly execution of a proposed project plan

• Extensive knowledge and experience working with various operating systems

Preferred Job Requirements

Education

• Master of Science degree, Computer or Mechantronics Engineering

Work Experience

• Working knowledge of AWS infrastructure

• Should have provided training to customers or vendors

• Should have managed contractors

Knowledge / Skills / Abilities

• Should have worked with logging tools such as Datadog, Wireshark

• Should have worked with modeling tools to forecast capacity

Physical demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.