JOB REQUIREMENTS: Company Description Provide support and assistance to Quality Assurance (QA) Unit by training, mentoring, and auditing QA Team. Be subject-matter expert. Review and analyze reports to send to QA Supervisor.Job Description Assist with training, mentoring and auditing of team members Subject matter expert in Quality Assurance (QA) and program processes and policy Lead QA Unit workflow and technical trainings Conduct random case file/record reviews on a monthly basis using computer auditing checklist to ensure contractual performance and company standards are met and report results / analysis to Supervisor Compare business processes with data to identify inefficiencies and potential weaknesses that may cause inaccurate processing Submit ongoing (weekly, monthly, quarterly) QA reports and submit in a timely manner to the Operations Team, Supervisor or Funder (i.e. Department of Children Families, Department of Health Services, etc.) Present consistent feedback to management regarding areas that need improvement Observe and evaluate internal control procedures Oversee and conduct Talent Development Specialist training on policies and procedures on state requirements Other duties as assignedQualifications Bachelor\'s degree in Information Technology, Human Services, or related field and minimum two to three year\'s work experience in related field, or a satisfactory equivalent of education and experience Knowledge of Quality Assurance procedures and federal, state and local coalition laws and mandates Knowledge of computers, data management processes, and knowledge of eligibility determination processes and filing procedures Excellent internal and external customer service skills Proficient in MS Word and Excel systems, and the ability to learn specialized databases and softwareAdditional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry\'s... For full info follow application link. BrightSpring is an Equal Opportunity Employer. BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us for accommodation assistance. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/ED8C14D0D2EF477F