Join our Global Technology Risk Management Team!

How can you contribute?

As an experienced Manager specializing in Disaster Recovery to join the IT Availability Business Resilience team.

You will enable your business and IT partners to recognize and manage their information risk in a dynamic environment as part of a team managing the Segment Business Continuity Management (BCM) Program. You’ll work with key services, systems and information to maintain business continuity and IT availability.

You’ll leverage teamwork and technology to deliver outstanding services when our clients need it most. The existing program encompasses multiple production data centres (On-prem and Cloud) in Canada and the US.

You will participate in key projects and initiatives ensuring information risk is always considered and managed. Your career will thrive with our strong commitment to personal and professional development and growth (including support for attaining and keeping industry designations and certifications).

Responsibilities:

• Deliver and maintain a practical and effective Disaster Recovery program that ensures our critical services, systems, networks and information assets are available whenever our business clients need them.

• Collaborate with IT/Project Management colleagues and vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded.

• You’ll be a DR SME on projects that use various project management methodologies and current technologies.

• Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing mentorship while leading the response to planned or unplanned events.

• Develop, schedule and conduct DR exercises in accordance with segment goals and Global standards. Leverage Manulife’s global scale and work with IT partners worldwide to constantly improve the exercise process and recoverability of systems. Help engage business users to participate in exercises.

• Develop and maintain recovery plans in an enterprise BCM planning system. Follow Global standards and share successful practices with your peers within the organization.

• Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions, including but not limited to gap analyses and mitigation, improvement of tools and processes, etc.

• Provide reporting metrics/analytics including Key Risk Indicators, compliance reporting and dashboards.

• Ability to conduct efficient and effective meetings with a diverse level of large audiences.

• Effectively connect with external auditors to explain and highlight the DR program.

Requirements:

• 8-10 years’ Disaster Recovery experience encompassing all aspects of data centre infrastructure including core infrastructure, network, storage, etc

• Understanding of VMware Cloud technologies and recovery alternatives.

• Experience using Fusion Risk Management tool, to Archer and ServiceNow an asset.

• Financial Services industry experience preferred.

• Professional certification in BCM – ABCP, CBCP, MBCI or MBCP a plus, but not a requirement.

• Superb communication and organization skills.

• Demonstrable ability to build relationships, engage and influence others.

• Achievement oriented with project management skills and able to work independently and as part of a team, managing multiple priorities within tight deadlines while maintaining a professional and friendly demeanor.

• Ability to work occasional off-hours to help manage incidents or connect with colleagues in different time zones.

• Strong interpersonal skills, including demonstrated ability to be understanding and professional when communicating across geographical and cultural variances.

What can we offer?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you:

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .

Primary Location

Toronto, Ontario

Semana de Trabajo Comprimida

Híbrido

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.