Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager Business Development - Retail & Commerce, Services

Are you a strategic thinker?

Do you welcome challenges and have a solution-oriented mindset?

Do you thrive in developing and growing partnerships with leading Retail companies, Big Techs and e-commerce players?

If so, Mastercard Services is looking for a pioneer like you to join our team in Waterloo. Reach out to us and get to know more about this exciting opportunity in our Business Development team!

As the Manager BD - Retail & Commerce, Services you will have the opportunity to lead the Business Development strategy & execution for Retail and Commerce clients and be responsible for building a portfolio of flagship customers.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions supporting a diverse global customer base.

The BD Retail & Innovation Lead’s key responsibilities include:

• Take ownership of the D&S Retail and Commerce strategy and rollout

• Be the ambassador of our key Retail and Commerce products, drive the agenda, and lead the conversation with senior client executives around innovative sales opportunities

• Take joy in developing and maintaining a broad network of flagship customers across i.e. Retail, Telco, Big Tech, Media and e-com

• Create customized and well-structured proposals for clients leveraging the Global network of D&S product and consulting experts

• Partner with local project teams to ensure post-sale project implementation quality and identify potential follow-up sales opportunities

• Play a key role in creating awareness of D&S Retail and Commerce products by organizing events, build thought leadership and host clients at Priceless activities

Experiences & Qualifications we are looking for:

• Undergraduate degree required, Masters, MBA or relevant post graduate degree recommended

• Experience from a top-rated Retail and Commerce, Consulting or Digital firm desirable,

• Payments/banking experience, nice to have but not a must

• Entrepreneurial mindset, creativity, self-starter and strong commercial sense

• Ability to communicate complex ideas effectively in English and Dutch (desirable)

• Ability to multi-task independently in a fast-paced, deadline-driven environment

What we offer:

Apart from working in a highly innovative industry within a collaborative, diverse and motivated team, and an attractive salary, our employees in Belgium enjoy a variety of benefits including the following:

• Travel and Life insurance

• Employer-backed pension plan

• Interesting car allowance package

• Work from everywhere (possibility to work from a different country for 4 weeks/year)

• Flexibility on remote work

• Access to learning and development courses (Mastercard supported MBA programs)

• 5 community outreach and volunteering days per calendar year

Key Words: Manager, Director, Lead, Innovation, Sales, Business Development, Mastercard Data & Services, Senior Manager, Project Leader, Retail, Entrepreneurial, Lead, Software sales

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.