FUNCTIONS: Responsible for member marketing of the Credit Union and to maintain knowledge of all services offered to support the Credit Unions Vision and Core Values. Responsible for Large Item Inclearing Audit. Responsible for processing member payments by phone for loans using current systems by debit cards, credit cards, and ACH. Responsible for daily input into Fedline of ACH returns. Responsible for posting and verification of incoming and outgoing wires. Responsible for daily/weekly Certificate verification. Responsible for performing OFAC check on IAT transactions. Responsible for working Visa CAMS alerts. Responsible for Contact Event Management. Assist with debit and credit card dispute processing and GL reconciliation. Responsible for maintaining familiarity, compliance and proficiency with all policies and procedures, as well as regulations and association/vendor rules pertinent to job responsibilities. Actively contribute to the success of the Credit Union by working positively within the department and with co-workers. Cross train and perform the duties of other E-Commerce staff as needed. Perform other duties as assigned.

PREREQUISITES FOR THE POSITION Minimum Education: High school graduate or equivalent. Minimum Experience: Two years experience in the financial services industry with an emphasis on member service and problem-solving required. Data entry and ten key by touch highly desirable. Prior experience with MVFCU may be considered in lieu of a portion of the above experience. Technical Skills: Strong understanding of computer software including Internet Explorer, Microsoft Word, Microsoft Excel and Microsoft Outlook along with a working knowledge of Microsoft Windows required. Must have previous experience with Symitars Episys or similar Core processing software. Must have good organizational skills, and the ability to prioritize and multi-task. A professional demeanor is required with the ability to communicate effectively with members, internal and external customers, co-workers and management.