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General Dynamics Information Technology
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Washington, District Of Columbia
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requests and actions taken in ServiceNOW ticketing system.
Ensure all tickets worked include the ... ServiceNOW)
Strong customer service and end user equipment support skills
Strong written and oral
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General Dynamics Information Technology
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Washington, District Of Columbia
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work depends on a Systems Engineer/Analyst, Senior joining our security management team to support the ... /CCS ServiceNow ticket queue addressing customer requests for assistance, for tickets escalated by ITSC
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General Dynamics Information Technology
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Washington, District Of Columbia
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,ServiceNow Platform
Experience:
10 + years of related experience
US Citizenship Required ... Quality Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that
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General Dynamics Information Technology
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Washington, District Of Columbia
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incidents as directed in ServiceNow. Additionally, produce After Action Reports to close Cybersecurity ... policies.
Preferred Qualifications:
ServiceNow Experience
SYSLOG data
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