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KeenLogic
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Washington, District Of Columbia
...
’ experience in a Tier 2 support role
2+ years’ experience supporting and knowledge of ... detail captured
Troubleshoot incidents that cannot be resolved by Tier 2
Provide
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Ankura
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Washington, District Of Columbia
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consistent, world-class Tier 2 support of all Ankura end users. The Service Desk Technician will provide ... .
Responsibilities:
Provide remote Tier 2 support and utilize ticket tracking system to document all incidents
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SAIC
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WASHINGTON, District Of Columbia
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service oriented Desk Side Support Technician t to join our team to begin an exciting and challenging ... support to users unable to resolve tech issues that exceed Tier 1 level support.
The candidate must
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GovCIO
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Washington, District Of Columbia
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. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or ... (Standard Operating Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support
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General Dynamics Information Technology
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Washington, District Of Columbia
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** MAKE AN IMPACT:
Providing program support as a Tier 1.5 Service Desk Technician ... Administration
Skills:
Customer Service,Help Desk Support,Information Technology (IT) Support
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CoreSite
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Washington, District Of Columbia
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, and internal customer demands are met. A Tier IV technician develops creative approaches to keep ...
The DC1 Facilities and Data Center Technician IV must possess an expert level of knowledge and
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CACI International
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Washington, District Of Columbia
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, engineering and Tier 2/3 support, break/fix, and tech refresh activities to develop and maintain agency wide ... Senior Installation Technician
Job Category: Engineering and Technical Support
Time
...
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Lumen
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Washington, District Of Columbia
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2, Copper (INSTC); Installer 2, Optical Fiber (INSTF); BICSI Technician TECH) (Desired)
Security ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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UnitedHealth Group
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Washington, District Of Columbia
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support. This role will lead and manage Tier 1/Tier 2 Support and Sustainment activities and provide leadership for our Tier 1/Tier 2 Support and Sustainment teams. The ideal candidate will have an in-depth
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CACI International
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Washington, District Of Columbia
...
Role:**
Tier 2 - Provides more in-depth customer support and attempts to resolve incidents ... support when required (e.g., hardware failures). At Tier 2, incident management usually functions
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Leidos
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Washington, District Of Columbia
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seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves overseeing ... responsible for providing Tier-2 and Tier-3 end-user services and technical support, and acts as a vital link
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General Dynamics Information Technology
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Washington, District Of Columbia
...
for escalation of desktop support related issues
Configures IT devices for secure operation ... the Help Desk SOPs and Training manuals for Tier I/II support
Maintains a professional attitude
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CACI International
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Washington, District Of Columbia
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Network Operations- Tier 2- NETOPS
Job Category: Information Technology
Time Type ... .
More about this role:
As a Tier 2 Network Administrator supporting Network Operations, you'll
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General Dynamics Information Technology
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Washington, District Of Columbia
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to make a personal impact as a Personal Computer Support Technician supporting the Department of ... career.
At GDIT, people are our differentiator. As a Personal Computer Support Technician you will
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Leidos
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Washington, District Of Columbia
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Description
Leidos has an opportunity for a Tier 2 NOC Network Administrator to support ... monitoring, management, and overall operations.
Support engineering design data calls.
Support new
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CACI International
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Washington, District Of Columbia
...
.
Work in collaboration with Tier 1 support to identify when multiple calls are being placed/received for ...
Escalate all issues that cannot be resolved at a Tier 2 level to Tier 3
Ensure management is aware of
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SAIC
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WASHINGTON, District Of Columbia
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Description
SAIC is seeking a Tier 2 IMAC (Install, Move, Add, Change) technician to ...
· 2+ years hands-on IT experience in hardware and software
· A fundamental understanding of
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CACI International
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Washington, District Of Columbia
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Network Operations Center- NOC Tier 1 and 2
Job Category: Service Contract Act
Time ... :**
As a teammate on our NOC, you'll be challenged with hard support problems where you will coordinate
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NetCentrics
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Washington, District Of Columbia
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The Opportunity:
NetCentrics is a market leader in cybersecurity, enterprise IT, and ... the shared mission to secure our nation - join us!
We are seeking a skilledTier IITechnicianto
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NetCentrics Corporation
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Washington, District Of Columbia
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The Opportunity:
NetCentrics is a market leader in cybersecurity, enterprise IT, and ... the shared mission to secure our nation - join us!
We are seeking a skilledTier IITechnicianto
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General Dynamics Information Technology
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Washington, District Of Columbia
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supervisory responsibilities.
Serve as the point of escalation support for Tier 1 and Tier 2 technicians ... developing work flow for lower tier support levels
Provide primary and backup support in maintenance of
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Encore
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Washington, District Of Columbia
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Position Overview
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small ... is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years
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ManTech
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Washington, District Of Columbia
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unresolved issues to the next level of support; provide accurate information on IT products or services ... internal Tier 3 Technicians.
Basic Qualifications:
2 Years of relevant job experience
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ManTech
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Washington, District Of Columbia
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unresolved issues to the next level of support; provide accurate information on IT products or services ... internal Tier 3 Technicians.
Basic Qualifications:
2 Years of relevant job experience
...
